Terms & Conditions

Effective Date: 26 March 2026
Entity: Cassie Wilkins (ABN: 33 830 256 766)
Jurisdiction: Western Australia

1. Purpose and Scope of Agreement

This website (cassiewilkins.com) is the professional platform for the services provided by Cassie Wilkins. These Terms & Conditions (“Terms”) govern your access to the Site, its archives, digital products, and community spaces. By accessing or using this Site, you acknowledge that you have read, understood, and agreed to be bound by these Terms in full.

2. Professional Disclaimers and Boundaries

Educational Nature: All content, including travel essays and mentoring resources, is provided for educational and transformational purposes only.
Scope of Practice: I am a writer and narrative mentor. I am not a licensed psychologist, medical doctor, legal professional, travel agent, or financial advisor. My services are developmental and coaching-based, not clinical or advisory in a regulated capacity.
Assumption of Risk: You assume 100% responsibility for your own well-being and any business or personal decisions made based on the content provided. Cassie Wilkins is not liable for any outcomes resulting from your application of the information shared herein.

3. Intellectual Property and AI Protections

Ownership: All text, images, proprietary concepts (including The Lemonade Factory), and course materials are the intellectual property of Cassie Wilkins.
Permitted Use: You may share links to public content with clear, prominent attribution to Cassie Wilkins.
Strict AI Prohibition: You are strictly prohibited from scraping this Site for data or using any content, writing, voice, or proprietary concepts to train Generative AI models or Large Language Models (LLMs) without a specific, separate written licence.
Commercial Restrictions: Reproduction or distribution of any materials for commercial gain is prohibited without express written consent.

4. Service Outlines and Right to Refuse

Mentoring and Workshops: Participation is a creative partnership and is not a substitute for professional mental health support.
Right to Refuse Service: I reserve the right to decline any application for a discovery call, mentoring engagement, or community membership at my sole discretion.
Termination: I reserve the right to terminate access to community spaces or digital products if these Terms are breached, or if conduct is deemed detrimental to the professional environment.

5. Financial Terms and Consumer Law

Currency and Payments: Payments are primarily accepted in AUD and GBP. I am not liable for currency conversion fees or fluctuations applied by your financial institution.
GST: Unless otherwise stated, prices are in AUD and include GST where applicable.
Refund Policy: In accordance with Australian Consumer Law (ACL), refunds are not provided for “change of mind.” I honour all statutory requirements regarding service quality and “fitness for purpose” as defined by the Competition and Consumer Act 2010 (Cth).

6. Limitation of Liability and Indemnity

To the fullest extent permitted by law in Western Australia:

Cassie Wilkins shall not be liable for any indirect, incidental, or consequential damages (including loss of profits, data, or emotional distress) arising from your use of this Site.
Total liability for any claim shall not exceed the amount paid by you for the specific service in question.
You agree to indemnify Cassie Wilkins against any claims, losses, or expenses arising from your breach of these Terms.

7. Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, pandemics, government interventions, or widespread technical infrastructure failures.

8. General Provisions

Variation: I reserve the right to amend these Terms at any time. Your continued use of the Site following any changes constitutes acceptance of the new Terms.
Severability: If any part of these Terms is found to be unenforceable, the remaining sections shall continue in full force and effect.
Entire Agreement: These Terms, alongside the Privacy Policy and Waiver, constitute the entire agreement between you and Cassie Wilkins.

9. Governing Law and Dispute Resolution

These Terms are governed by the laws of Western Australia. We agree to attempt informal, good-faith resolution of any dispute before seeking formal mediation or legal proceedings in the jurisdiction of Western Australia.